Contact Us

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We're Here to Help

Have questions about our currency converter or need assistance? Our team is ready to help you with any inquiries about exchange rates, technical issues, or business partnerships.

How to Contact Us

We value your feedback and are committed to helping you. Choose the appropriate category for your inquiry:

📧
General Inquiries
For general questions about our services
Email:
Subject: General Question
🤝
Business Partnerships
Interested in working together?
Email:
Subject: BUSINESS - Partnership Inquiry
🔒
Privacy & Legal
Data protection and legal matters
Email:
Subject: PRIVACY - [GDPR Request/Legal]
💡
Feedback & Suggestions
Ideas for improvements or new features
Email:
Subject: FEEDBACK - [your suggestion]

Office Hours & Availability

We typically respond to emails within 1-3 business days. Our team works during standard business hours (Monday-Friday, 9 AM - 5 PM UTC), but our website operates 24/7 for your convenience.

Email Guidelines

To ensure we can help you quickly, please use the appropriate subject line format:

Subject Line Examples:

Contact Email:

For Technical Issues:

For Rate Inquiries:

For Business Inquiries:

Frequently Asked Questions

How often are exchange rates updated?
Our exchange rates are updated up to 4 times daily during business hours to ensure accuracy for our users.
Can I use your rates for official financial transactions?
Our rates are provided for informational purposes only. For official transactions, please verify rates with your bank or financial institution.
Do you offer an API for developers?
We're currently developing API services for business customers. Contact our business development team for more information about early access.
How do you ensure the accuracy of your exchange rates?
We source our data from multiple reputable financial institutions and use automated quality checks to ensure rate accuracy.
Is my personal data secure when using your service?
Yes, we follow strict data protection protocols and are fully compliant with GDPR and other privacy regulations. See our Privacy Policy for details.
Can I suggest new currencies to be added?
Absolutely! We welcome suggestions for additional currencies. Send us your request at info@live-exchange-rates.com with the currency details.
Do you charge any fees for using the currency converter?
No, our basic currency conversion service is completely free. We're supported by ethical advertising partnerships.
How can I report a technical problem or bug?
Please contact our technical support team at support@live-exchange-rates.com with details about the issue and your device/browser information.

Alternative Contact Methods

While email is our preferred communication method, you can also reach us through:

Business Address

Live Exchange Rates
Contact Email:
Website: https://live-exchange-rates.com

Note: We operate as a digital-first organization. For fastest response, please use the email contact method above with appropriate subject line.

Feedback and Suggestions

We're constantly working to improve our services and user experience. Your feedback is invaluable in helping us:

Whether you have a suggestion for a new feature, feedback about your user experience, or ideas for partnerships, we'd love to hear from you.

Quick Contact

For any questions or issues, simply email us at: